HAVE MORE QUESTIONS?
FAQ
Can you make my logo?
Yes, I can make nearly any logo. There may be modifications made to make your logo stand out, and take advantage of 3D printing benefits. Modifications might include, adding custom textures, adding depth, framing, reducing overly complex areas for clarity, or similar changes.
How many hats is the minimum order?
5 hats is the minimum order.
What is the cost for a hat?
Hats are $9 each, plus a flat $10 shipping/handling fee, taxes included (up to 30 hats). If you wish to place a larger order let me know for a quote.
Is there a design fee?
I will provide a no fee initial design, based on your specs. You can make changes for a $20 fee.
Can you personalize?
Yes, if you have a team or crew, I can add individual names/info on each hat. The price for personalized hats is $18 each, same shipping rate.
How long does production take?
Usually 7-10 days to design and prepare to ship a standard order.
Can I choose hat colors?
Yes, I can use your existing brands colors, or change the palette.
Can I see a proof first?
Yes, a proof can be made, and I can share photos with you.
Do you ship?
I currently ship to USA addresses for a $10 flat fee. Up to 30 hats, if you want a larger order, contact me for a quote.
Can you match my brand colors?
Many excellent colors are available. But the exact shade may be hard to guarantee.
What is the Return Policy?
I will accept returns sent within 30 days of delivery for any quality issues. The buyer pays return shipping.
What file types do you need?
I can use existing pictures from your website or social media accounts. If you have a .svg file for your logo, that can be useful.
How durable are the printed pieces?
The logos are made from PETG, which is very strong. It’s temperature range runs from -30℉ to 160℉.
How do I clean the hat? Does the badge come off?
To clean the hat, I would suggest removing the logo and backplate before washing. The plates are held together by 4 ball end connectors. To separate the plates, either push the ball end out from the backside, or pry the backplate by hand. The connection is fairly tight by design.
